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Jewelry >Reiner's Fine Jewelry
2210 Westheimer Road, Houston, TX | Directions 7709829.742519 -95.413939
Monday To Friday From 10:00 AM To 06:00 PM Saturday From 10:00 AM To 05:00 PM
Neighborhoods: Central, Afton Oaks/ River Oaks
I visited several jewelers while I was shopping for engagement rings, but I ultimately decided on Reiner's Fine Jewelry for several reasons. For one, their selection was fantastic. I didn't know much about diamonds at the time, but Steven gave me a quick and easy to understand tutorial which helped me select the perfect ring for my fiance. The level of customer service I received from Steven and Reiner's far exceeded what I received at other jewlery stores, which is why we plan on going back as we approach our wedding date to look for wedding bands. Steven was also very fair with his final sale price, as I was able to negotiate with him so that I could purchase the ring of my choosing that fit my budget. I would highly recommend Reiner's to anyone that is looking for quality work at a great price.
If you are looking for a personal jeweler with top notch beautiful merchandise and superb customer service, go see Steve Reiner! He was the first jeweler I visited when I began my quest for engagement rings. I was blown away by how beautiful his diamonds were. I wanted to buy from him that day, but I decided to continue to do my research for a about a year. After educating myself about what qualities make a diamond "good" and after visiting several other jewelers in Houston, I ended up right back where I started in the first place... Steve Reiner's Fine Jewelry. I personally highly recommend anyone who is in the market for engagement rings to check his place out!
By far the BEST!! I got engaged the day after Thanksgiving in 2010 and I remember when I began looking at rings. I had an idea of what I wanted but never found THE ring until I visited Reiner's. My husband's family has used Reiner's for many years so before we got engaged we went and I had the privilege of working with Steven Reiner. He was able to make my dream ring come true! Steven asked me what I had in mind and I described it as he drew it out and a few weeks later he had a wax of my ring made. I wish I could say it was exactly what I wanted it but it wasn’t. My husband, Will quickly realized that it was the way I described it because it came out exactly how I explained it to Steven. From there, Will and Steven took over. Steven was so incredibly patient and understanding when the first wax wasn’t exactly what I wanted and started completely over. The second wax was it and it was beautiful…even though it was blue wax! Will got to pick my center stone from four different stones after carefully looking at each of them through a microscope. Will proposed and at that point, I had only seen a blue wax without any diamonds. I could not believe my eyes, it was gorgeous!! The ring that was placed on my finger as my soul mate asked me to marry him was exactly what I wanted and so much more! A ring made specifically for me. Our first year anniversary was this past May and Will went to visit Steven again. This time…he made me beautiful diamond stud earrings. Simply elegant, timeless, and stunningly beautiful! Reiner’s is family owned and they truly treat everyone that walks through their door like family!
Great customer service! – I have been looking for an engagement ring for quite some time, and going to contemporary jewelry stores (i.e., Zales, Tiffany's, or Jared) the service is not that great, their selection is limited, and their staff seems to push their product a little to hard. At Reiner's they take their time to tell you every aspect about your ring, they have a huge selection to choose from, and they apply their knowledge and know-how to every detail. They assist you and make sure what you want is what you get. It's a family owned business and they treat their customers like family. Also, they believe that engagements are a special and crucial part of someones life, so they worked extra hard to make sure when you finally do decide on a ring that your smile can be seen a mile away.
Great Service and Prices – I shopped around Houston for my fiancee's engagement ring and am convinced that I received the best customer service and value for my money at Reiner's.
Not only were they willing to work with me to create a custom ring, based only a picture, but Steven took the time every time I came in to discuss various diamonds and options available. It was also impressive that they were able to accurately size the ring to within 1/4 size only based on my fiancee's height, weight, and a picture on my phone. Having the ring adjusted after the fact was also quick and painless.
Too many places wanted to sell a ring without getting to know my needs and interests, or without taking the time to be personable. Furthermore, many stores didn't have reputable certifications like the GIAs that Reiner's carried. Pricing around, I couldn't have done much better for what I ended up purchasing either.
We will definitely be returning for our future jewelry needs!
Great service to my family for two generations – The Reiner family has been selling fine jewelry to my family for two generations. My father bought nearly every piece of jewelry for my mother from the store, including their wedding bands and her engagement ring. I remember going to the store with him every year since I was old enough to walk. When it came time for me to start buying jewelry, I of course went to the place I knew would treat me right. I've bought my fiance's engagement ring, wedding band, and other gifts from them. They always treat me with respect, never pressure me into something I cannot afford, and are willing to explain the value of each piece in detail. My fiance also bought my wedding band from them, driving all the way from Galveston because she knew they would treat her like family. I have recommended them to friends, and they have all become repeat customers. I recommend Reiner's to anyone who is looking for a jeweler you can trust. They have treated my family and friends to great customer service for two generations. Hopefully this tradition can continue for a third.
Excellent quality and friendly advice – Honest. Trustworthy. Accommodating. Personable. Friendly.
Great time researching and understanding our purchases and we look forward to continued business:)
HIGHLY RECOMMENDED!! – I went to Reiner's based on the online reviews and was NOT disappointed!! What many people before me said about the service and jewelry were all true. I told Steven what I wanted the ring to look like and he not only listened to me, he delivered exactly what I asked for! As for the quality of the work, my fiancee told me if you put 1000 rings in front of her, she would have picked the ring that Steven and the Reiner's family helped me create for her. They also rushed the sizing for us and have happily helped with our questions about insurance, etc. It has been a great experience doing business with Reiner's!
Great Family-based Jewelry Store! – I spent a lot of time and patience searching jewelry stores in and around the Houston area. Upon arriving at Reiner's I was about out of patience. Their sales staff took the time to hear what I wanted, while offering insight into the craftsmanship, which aided in my selection.
Not only did I get a great deal...but I obtained a wonderful family environment that will continue to provide us service throughout our lifes.
Thanks again to Mr. Steve Reiner and the rest of his staff/family!
Great customer service – My fiance and I went to Reiner's after reading the reviews on Citysearch. Steve was great to work with and he made sure to get the ring completed on time. We will be going back to Reiner's to get the wedding ring and band.
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