Houston >Tailors & Alterations > Allen's Hallmark Cleaners
2618 W Alabama St, Houston, TX | Directions 7709829.738687 -95.419478
Neighborhoods: Greenway/ Upper Kirby, Central
not recommended dry cleanrers – have used them for years, used to do 7 on 10 scale., in May started losing my clothes, to
this date, they have lost 2 Raph Lauren shirts, 1 Nicole Miller, several company logo polos', vests, etc. Said I never brought them there, tried to give me someone else's cleaning.
What a terrible experience, (never lost any clothes in the last 4 years with them, trend just
started, but then they try and belittle you, and tell you that they were never dropped off
when I remember going thru each piece with the checkin.!!!
Wedding Dress NIGHTMARE! – I was told that Allen's was "the" place to take your wedding dress to be cleaned - I dropped my dress off and they called me the next day with a question about the crystals on the dress and then said they would call me back when it was ready. They didn't call and then 6 weeks later I just went to pick up the dress. First they couldn't find it and then when they did it was filthy from sitting in the back of their store - they said they couldn't clean it because of the crystals and that they had lost my number. Not so much as an apology or an offer to make it right!
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