Humble >> Randall Reed's Planet Ford 59
19000 Hwy 59 N, Humble, TX | Directions 7733829.993913 -95.270828
Mon - Sat: 7:00 AM to 9:00 PM; Sun: Closed;
We ended up purchasing a 2013 F-150 truck & we are very happy with the purchase.
We dealt with Kyle Domangue (Product Specialist) who did a very good job, he was very knowledgeable about the features of the vehicle and made the choice of vehicle an easy one.
I did not appreciate the fact that he had to go back & forth with offer/counter offer 4 times before we could finally agree on a price, this is a wasteful process that we did not enjoy at all.
After that, the waiting around to finalize the purchase took way too long. When it came to seeing the "finance guy" & signing the sale agreement, we caught the fact that the price on the document was $1500 higher than we'd agreed to, this left us with a very "sour taste" that if we had not caught this "mistake" we would be committed to a contract that was over priced and probably wouldn't have any recourse. Hopefully this was a genuine mistake but we were so worn down from waiting around we could have easily missed it!
The people were very busy but they had time to offer me refreshments and make sure I was ok while waiting.Doug introduced himself and devoted all his attention towards me.Took me through the process and got me hooked up.Never had service so good.
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