Houston >Beauty > Moriri-hair Etc. Salon & Day Spa
19 N Main St, Kingwood, TX | Directions 7733930.048440 -95.185936
Mon, Sat 8am-6pm
Wed, Fri-Sat 8am-7pm
Tue, Thu 8am-8pm
Fabulous Waxing with Michelle – I called and was able to make a same day appointment for a waxing appt. I was increadibly lucky in getting Michelle. She was wonderful. Quick, effecient, and very personable. I wish I had known her years ago! Can't wait to try out her other abilities soon.
Great color – I had a wonderful experience at Moriri this weekend. I was in town visiting family and booked an appointment for highlights and haircut. I had the best attention. Lien cut and highlighted my hair. It looks fabulous - the color is just right and the style fits my personality and head well. I highly recommend Moriri and Lien. As it was a slow day Hong Le was able to sneak me in for a quick manicure and also did my make up. I'm not used to feeling so pretty. :) Thank you Moriri for making my day special.
Full of talent – Great services. Not the nicest salon, but it's bursting with talent. I went to Melody for my long hair and she did a fantastic job. She was fast and efficient, I was out of their in under two hours and I got a cut, color and style. Great place!
Awesome customer service – I felt so comfortable at Moriris, everybody was so friendly and i felt like we were all family. The one thing i really did enjoy and would highly recommended is the massages Heather Miller does an amazing job i would recommend her to everybody she is the greatest!!! And as for my hair, nails, and makeup Moriri is the only place i go to. Tracy is a fantastic hair dresser, she just came from California and is new at the salon and i would recommend her to anybody and everybody. For my nails and makeup its all about Hung Lee she is amazing and does wonders with my makeup. The whole salon is just amazing from the hair dressers to the spa accociates i would recommend Moriri-hair Etc. Salon & Day Spa to everyone.
Great waxing services with Michelle! – By pure luck-of-the-draw I found myself in the superb hands of skincare and waxing guru Michelle Green who is not merely technically skilled, but aesthetically sophisticated. I had my first bikini wax ever and felt very comfortable with Michelle. She listens, actually HEARS, comprehends your wishes, and expertly responds.
So remember Michelle Green, Waxing Specialist Extraordinaire! Sept 14, 2010
Terrible customer service – I called moriri's on a Saturday a.m. looking for someone to do a modified bikini and lip wax that same day. She was kind enough to get me in at 3 p.m. and said that she would call me if anything earlier popped up. About 10 minutes later, she called back and asked if I could come at 2:45 instead. I said sure. I got there about 3 minutes late, checked in (the receptionist was having a hard time finding me in the schedule) and was told to go upstairs to the waiting room and that Heather would be with me shortly. So I go upstairs, sit down and start to wait. One woman goes and gets her brows waxed and leaves. 20 minutes passes. No Heather. Numerous estheticians/salon employees are continually going up and down the stairs, and no one seems to notice me. 30 minutes gone. I'm starting to wonder if maybe they didn't tell her I was here. I've never waited this long at any salon/spa for ANY type of treatment, but I figure I'll give it a few more minutes. 45 minutes passes. No one comes to ask me when my appointment was or if they could check for me what the problem might be. So I go downstairs and speak to a different woman at the receptionist desk (based on her accent, it was the woman I had booked the appointment with earlier). I said, "I had an appt. at 2:45 and it's been 45 minutes...just wondering what's going on?" She looked at the computer, asked my name and said, "we had you booked at 1:30...that's what I told you on the phone". I politely said, "no ma'am, you told me 2:45" (I remember it clear as day). And besides, why did no one tell me this when I checked in? There was no apology or attempt to correct the problem (I grew up being told that the customer is always right and to treat them so they'll come back), just a biligerrent defense of what she thought she told me on the phone. I left, completely flabbergasted. I had never been treated so poorly at a salon in my life. It was unbelievable. So, bottom line: I'd stay away from this salon!
This was a very unfortunate occurance. We do pride ourselves on great customer service and care. Any unfortunate situations are always remedied by offering an alternate service provider or even another service. We do appreciate clients informing us when they are not completely satisfied so that we can see such an occurance does not happen again.
Editorial Review by Citysearch Editors – Cuts for men, women and children; also braids, coloring, straightening and more. Spa services include facials, massage, waxing and manicures.
The best in Kingwood – I have been going to Moriri's for a while now and it is a relaxed comfortable atmosphere where the staff makes you welcome and is very professional. The color and hilight services are exceptional. I would highly recommend to anyone!
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