Baby Acapulco
Austin, TX 78704-1035
Phone: (512) 474-8774
07/14/2008 Posted by LucilleD
If you want marginal, dishonest service and a "the customer is always wrong" attitude then I highly recommend Baby Acapulco. We went there for happy hour for drinks and appetizers. Apparently the waitstaff has no idea what items are on the happy hour menu. Otherwise why would we have been told an item was on that menu and then get charged full price for it. When we spoke to the manager about it, you would think she would have apologized and then corrected our check, right? WRONG! Instead she demanded to know which member of the waitstaff had given us that information. Since said waitstaff member was not the one that served us, we didn't remember what he looked like. We thought saying "we don't know" would make that abundantly clear but again we were wrong. For a moment we thought she was going to parade us around the restaurant until we indentified the culprit. Unbelivable! We will never set foot in that restaurant again and advise others not to either.
Pros: none
Cons: service, management
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