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Equilibria Wellness Center

1536 NW 23rd Ave
Portland, OR 97210
Phone: (503) 221-2155

Ratings & Reviews Summary for Equilibria Wellness Center

What Users are Saying:

  • Satisfaction
  • Sanitary
  • On time
  • Evening hours
5 Star Rating
 
(33 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(2 reviews)

User Reviews for Equilibria Wellness Center

1 Star Rating: Not Recommended

11/06/2008 Posted by Becs18

My husband and I went for a couples massage at Equilibria. The massage itself was not impressive; we each requested deep tissue massage and mine was lighter than a Sweedish massage while my husband experienced himself being jerked around and felt pain rather than deep massage. This was bad enough, but what really upset me (and spurred me to write a review) is that the 2 gals were talking to each other during our couples massage. It was totally unprofessional, not to mention distracting and the opposite of relaxing. I won't go back here for any services.

Response from this business

Our apology
Posted on 11/12/2008
We apologize that you had a less than desirable experience at Equilibria. What you described is definitely not typical. Our customers usually leave feeling very happy with their experience, which is reflected clearly in our other reviews. Our therapists always try and give customers exactly the massage they are looking for and are willing to adjust in any way to make it just right. And talking during a massage is definitely not the norm. We let the customers decide whether or not they want conversation during their massage. If you would like to give us another try, we would be more than happy to give you a free service. Thank you for the feedback. We really do appreciate it.
5 Star Rating: Highly Recommended

09/30/2008 Posted by Soulpt

I 'm a physical therapist and was here from NY to visit my brother. I was already overdue for a massage when I'd overdone it biking around Portland. So I went ahead and got scheduled for a 90' session. I saw Julia and the treatment was very helpful and professional. Whether you live nearby or are visiting I would highly recommend.

Pros: Professionalism & Skill

Cons: Parking

5 Star Rating: Highly Recommended

04/13/2008 Posted by rcm10

My boyfriend and I went here for our first couple's massage and it was amazing! Everyone here is friendly and helpful. I would highly recommend Equilibria if you and your special someone are looking for a great massage that you can share together!

Pros: Available hours

Cons: None

5 Star Rating: Highly Recommended

04/07/2008 Posted by HLPP

I would highly recommend Equilibria to anyone looking for a great deep tissue massage. The staff is very professional and the space is full of relaxing, soothing energy. Tahlia and Jennifer were both very receptive to my back and neck issues and I left the appointments feeling revived and limber again. The accommodating business hours also made it extremely easy to schedule on my behalf. Top notch for massage studios. Equilibria has all the right elements! AJT

5 Star Rating: Highly Recommended

04/07/2008 Posted by KatyHolland

i so look forward to a massage at Equilibria. I've had treatments from almost all of the therapists and I would go back to any one of them! Plus, they are open 7 days a week which makes it much easier to fit a massage into my schedule. The atmosphere is great - everyone is very friendly and helpful. I highly recommend it!

1 Star Rating: Not Recommended

02/27/2008 Posted by kjs_pdx

Had a wonderful experience here the first tme we went and was sadly dissapointed by the tact of the management. Was billed for missing an appointment when me and my partner were in a car accident the night before and the owner and manager have refused to refund the $220 for a massage I was not able to attend due to lying in a hospital bed. I was even asked to come in and prove my injuries when I tried to get a refund. What a great way to crush my great admiration for your company! Wont be refering to friends sorry guys!!!!!!!

Pros: none

Cons: tactless management

Response from this business

Our Response
Posted on 04/04/2008
The client had scheduled a couples massage the previous weekend. He was informed of our 24-hour cancellation policy and we took his credit card information. He canceled his appointment 2 hours beforehand. We give people the benefit of the doubt whenever possible and since he rescheduled for the following weekend, we didn’t charge him. The following weekend, he and his partner didn’t show up for their massage. We tried calling them the day of the appointment and we were hung up on. We left messages the next few days and our calls were not returned. We informed him that he would be charged for both missed appointments since it happened two weekends in a row and now four of our therapists had lost work. After he was charged, he called back to tell us he had been in an accident. He insisted that he wanted to come in to prove it but we felt that it was absolutely unnecessary. We refunded him $110 for the last missed appointment since it was an emergency.
5 Star Rating: Highly Recommended

12/22/2007 Posted by baskinthesun

It was my first time having a massage session and it was awesome! Clean clean environment, great customer service, and most importantly the massage was amazing! I was very impressed with the treatment I received and will be going back again and again in the future. As it was my first, I was a little hesitant not knowing what to expect, but everyone in the office made it very comfortable.... The most important part was Jen Kneedler! She did an outstanding job and I couldn't have been happier! Thanks again! I'll be back soon! Brant

Pros: Price was way to cheap for the quality given!

5 Star Rating: Highly Recommended

06/28/2007 Posted by johnnynw

I slipped fell down a flight of stairs a few months ago, wrenching my mid-back and nearly dislocating my right shoulder. Big painful ouch! For two months I suffered from a lot of residual pain, loss of range of motion and weakening in my shoulder and back. Although I have had many massages in my life, I delayeg going because I have been working 10-12 hours a day, six days a week, I had not gotten in to a massage or doctor or help of any kind. My Bad. Finally, at the urging of my wife - I came into Equilibria and got an massage - how was it? Fabulous! Absolutely fabulous! The massage was perfect, and the massage therapist spent most of her time working and releasing the binds on my back and shoulder. Now, after my second massage - I feel fabulous, I am almost at 100% again, and I am so grateful for the healing philosophy, expertise and intuitive touch. I'll keep going back to Equilibria and I will be sending all of my friends there too! Namaste! Jonathan Logan

Pros: Massage Excellence - Superb Results!

Cons: Parking

5 Star Rating: Highly Recommended

05/13/2007 Posted by barbara227

I found Nicole to be very intuative about my body and problem areas without me even telling her. Her communication was appropriate when she needed a check in for depth of deep tissue work,so as not to over-do.Her hands knew when to give me deeper work as well as stretching. I was impressed with her background of massage as she worked. She took the time to answer my questions and give me guidance. All the therapists at the studio were professional, atmosphere soothing and noone was pushy. I like the flexability and accomodations of the long hours for working people,as well as location. I have has massages for over 20 years and I rate this as one of the best.

Pros: ambiance, professionalism

5 Star Rating: Highly Recommended

05/05/2007 Posted by jamierose

I recently went to Equilibria for the first time after a friend recommended it and I will definitely be returning. The massage prices are reasonable and the atmosphere is low-key and relaxing. My massage therapist was Nicole and she gave me the best massage I have ever experienced. She was extremely knowledgeable, trained in many different techniques, and just seemed incredibly intuitive in her massage work. She was able to find and work on the areas of my body that were the most tense without me even having to tell her! By the end of the massage, I was not only relaxed but so blissed out that I had a hard time getting up from the table. I highly recommend Nicole and Equilibria!

Pros: Great massage therapists, relaxing environment

Editor's Review

Second-floor studio for deep tissue, hot stone, sports, Swedish and couples massage. Walk-in and same-day appointments available.  See the full editorial review.

Insider Tips

The Extras

Skin care and waxing is also offered.

More Insider Tips

Directory & Services Information for Equilibria Wellness Center

Parking

  • Street

Hours

  • Mon-Fri 10am-8pm
  • Sat-Sun 9am-8pm

Payment Types

  • Discover
  • American Express
  • Visa
  • MasterCard

Near Equilibria Wellness Center

1536 NW 23rd Ave
Portland, OR 97210

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