Casa Brusco Ristorante

11/03/2008 Posted by SSW1972

I recently read about Casa Brusco in a local magazine that gave it high marks for "Food, Service, and Price." I can't imagine that the reviewer and I ate at the same restuarant. While the pasta was reasonable priced, the special veal milanese was as high if not higher than what you'd pay in NYC for a bigger, better peice of meat. Pasta dishes very relatively small, the special spicy black ink pasta with shrimp, was absent of any spices, served luke warm, and the shrimp simply wasn't fresh. The taglietelle bolognese, the one dish that stood out for the reviewer, was, at best, slightly above average. Service was abomitable, instead of refilling our glasses with water, the hostess found it more convenient to just leave to pitcher of water on the table. 3 tables that sat after us, ordered and received their meals long before we did (a 1hr wait). A polite complaint elicited a response from the hostess "you know it's Saturday night" as if that was supposed to mean something. A snotty waiter with a stong, barely understandable accent couldn't wait to race through the specials had no problem displaying his annoyance when we asked him to repeat 2 of the dishes. And, the one appetizer he recommended, Scallops, we were told, 10 minutes after ordering, were no longer available. I'm still waiting for someone, waiter, hostess, busboy, to ask us how we enjoyed our main courses. The one bright spot was the Tartufo dessert. While we were looking for the food to stand out, it didn't, and the horrid service, and relatively overpriced dinner as a whole ($216 for 1 bottle of $40 wine, 1 dessert, and 3 coffees) spoiled what little there was to like about the ambiance. Another couple waiting for their car shared our sentiments exactly. Don't waste your money, in fact don't bother going at all! We clearly won't be back.

Pros: Tartufo Dessert

Cons: Everything else

10/02/2008 Posted by JZgold

I'm not sure what people are thinking, but this is not good food AT ALL... I was so excited to come to this place after the nice article/review on the local magazine this week , but I was sadly disappointed. Saying that this is the "classic italian" is like saying pizza hut is the best pizza ever. "reasonable prices (try $16 for an entrée) " i don't know what did she ordered but my menu was WAY OVERPRICED The bill was about $120 for two people, and the portions were not big enough! Try scalini in Bronxville, and if you find italian food better than theirs, please let me know... VERDICT: Would only come back here if someone was treating and all the restaurants within a 20 mile radius were closed.... Also heard it is closing. check out JOBVENT about casa brusco...

Pros: it's closing....

10/01/2008 Posted by JohnSandford

Holy Cow what a disaster this place is. Or was I should say as it is CLOSING thank Heavens. I had an extremely boring meal there and the food took forever to come out and it was empty in there! Talk about LAZY servers!!!! Some girl with a huge attitude walked by our table of four and ignored us even though she was our waitress!! We finally had to ask an older guy for some help...is he the manager?? Who knows! Nobody is running the ship at this place and it shows. My wife called to book a party 2 days before the reservation. We were eating there to check out the food and service for that party. STILL no one has called us back about booking the party there and we left two messages for the manager. I just read that it is closing so thank the Lord we didn't book our son's bar mitzvah there. Good Riddance! If I could give it no stars I would.

Pros: It is Closing

Cons: It ever existed

09/29/2008 Posted by pollopio

The place is tight and extremely hot. Even with the windows open. Possibly due to the fact that the pizza oven is in the way fo the restaurant. The tables are close together and the place altogether seems a bit dirty. The service was also pretty down. there was a waitress serving all of the tables there. She frequented the other tables quite often but never came to ours because she was chatting with coworkers. Then, when we asked her for things, she acted like she didnt want to do them. We had to flag her down after she passed up 3 times and saw our empty plates to ask for our bill. Service is -1. Bad choice for vegetarians or vegans, unless you want another meal of some lame salad and fries. Well casabrusco doesn't get a food review from me, but I will review their ability to take a reservation. This gets 1 star. I called last week to make a reservation, the person took my info, and I suppose promptly forgot to put it into the system. At least I found this out when I got there the day of the reservation... For the price, there has to be better places in Westchester. lousy service, cute place, but not blown away by the food as expected.

Pros: nothing, maybe valet parking

Cons: don't believe the PAPERS....

07/14/2008 Posted by cougar22

We work just up the street, our office called on the first week of june to book the small room at the restaurant for our office party to take place on next Saturday, july 19th. I was told on the phone the room was available and the manager would be calling me to confirm the reservation as well as to provide me with details of the menu offerings. Four weeks later, our office still had not heard anything from the Manager or casa brusco, at all! So, I just called to confirm our reservation and get the appropriate details. The manager got on the phone and at first, told me there was no record of me calling or making a reservation. Then he said he found a note with my name (I was the person who called in june) on it and a note that someone had attempted to call us back to confirm our reservation. We work in an office, the phones are ALWAYS answered during business hours and voicemail is available after business hours. NOT ONE MESSAGE EXISTS regarding the lack of reservation due to incorrect information provided by the obviously uninformed person who originally answered the phone. The restaurant was guaranteed a party of 35 guests - and they just lost their business. The manager didn't seem to care either. What a poorly run customer service business! Now i understand all the bad riviews this restaurant keep getting...

Pros: never been there

Cons: no managment

07/10/2008 Posted by culinaryspotter

I will be brief and simple: DO NOT eat at this place. You will have spent your hard earned cash on food which is very mediocre, and on service that virtually does not exist. I guess this place used to be very good, judging from some old reviews in other websites. But it has gone downhill. Everything from appetizer to main course to desert was unimaginative, bland, and the type that even I can make at home in my microwave. In fact I am sure some frozen Italian dinners from your local grocery probably taste better and look better. I really really regret having gone here for dinner with my boyfriend; I spent a lot of money, and now we have to go to a good place just to get Casabrusca out of our system and forget about it.

Pros: good mineral water

Cons: Nasty food, Snotty service

07/10/2008 Posted by canzoniere

I really must say we were all quite disappointed with this restaurant. The service was very slow,it looked as though the restaurant was way understaffed or disorganized. Our antipasto and salads took litterally forever to come to the table and were nothing close to the quality you would recieve at an restaurant in the city, forget in Italy. It is more like a chain restaurant. The salmon entree was soaked in oil and the pasta was just fair. Our wines came out so late we could not enjoy it. We told our waitress to stop the rest of the meal because we were half way through our antipastos and it was already time to go. All around our experience here very unpleasant.

Pros: valet parking

Cons: food and service

07/10/2008 Posted by papyrusny

What was supposed to be a special occasion turned out to be absolutely disappointing. Service was pretentious and food was NOT GOOD. I was embarressed that I had brought my parents there. Every time i went there (more than 8 times), there is new waiters , new busboys, new managers, new bartenders... not a good sign. The pizza sauce really tastes like a can of cheap speghetti O's, minus the O's, The NEW waiter went out of his way to sound Italian when he clearly was not, rather annoying. The table next to us had their food brought out to them cold after the waiter claimed everything was cooked to order and took longer. A woman at the table mentioned they ahd waited over 45 minutes for their food, so obviously the food runner and or server forgot about them. If you are looking for a good Italian place in Westcheater, this is not it. Only owned by a rich spoiled brath..

Pros: nice design

Cons: EVERYTHING else

06/30/2008 Posted by Johvanny

I have received far better service at my local diner. The list of reasons for our dissatisfying experience at this supposedly "authentic" Italian restaurant is too long for write, but simply put, it is not worth it.

Pros: nice wine list

Cons: not good food and service

06/28/2008 Posted by elmejor

this was a basically average meal with basically average service with basically average dessert. basic is all that it has to offer. the waiters seemed a bit tired of working there and the manager was wierd

Pros: valet parking

Cons: service and food